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FAQ

We are constantly working on improving our service and getting Bunny Street products into the shops close to you!

 

If you need help or information, please check our FAQ list or contact us directly at support@bunnystreet.com

 

Below you find answers to some frequently asked questions:

Shipping Costs

We offer a flat £2.95 rate for UK Mainland delivery, me deliver most items within 3-5 working days.

To check the shipping cost for international orders, please email us at sales@bunnystreet.com.

Christmas Delivery

If you wish to receive your order by Christmas, please place your order on the 21st of December (midday) the latest. Ho-ho-ho!

Returns  and Exchanges

We will provide you with a full refund (excluding the shipping cost) if we receive the return within 14 days since the order was delivered to you. You can exchange your items within 30 days of delivery.

Amending the Order

If you changed your mind regarding any part of your order while we haven’t shipped it yet – please send us a message to support@bunnystreet.com, we’ll be happy to help! However we are unable to amend your order once it was shipped.

Origin of Fabrics

We work with top quality fabrics, most of the fabrics originate from the UK and Italy.

Where is my order? 

We are sorry to hear that your order is still not with you! Please send us an email to support@bunnystreet.com with the order number and we will get back to you ASAP.

Becoming a stockist

We’d love to see our products sold worldwide, please contact our sales team at sales@bunnystreet.com!